Frequently Asked Questions

Find answers about digital delivery, license keys, activation, compatibility and order support.

General Questions

What does ZuriKeys sell?

ZuriKeys sells digital software license keys, including Windows, Microsoft Office, antivirus and online security products.

Are your products delivered digitally?

Yes. Our products are delivered digitally by email. No physical box, USB drive or DVD will be shipped.

What information will I receive after purchase?

After purchase, you will receive the product information, digital license details and basic activation or installation guidance by email.

Orders and Delivery

How long does delivery take?

Delivery time may vary depending on order review and payment confirmation. Please check your inbox and spam folder after placing your order.

What should I do if I did not receive my email?

Please check your spam or junk folder first. If you still cannot find the email, contact us with your order number and the email address used at checkout.

Can I change my email after placing an order?

If you entered the wrong email address, contact us as soon as possible with your order details so our team can review your request.

Activation and Compatibility

Do I need to check compatibility before buying?

Yes. Please read the product title and description carefully to confirm that the product matches your device, platform and intended use.

Do you provide activation instructions?

Yes. Digital products include basic installation or activation guidance to help you complete the setup process.

Can I use a license key on any device?

Compatibility depends on the product version, platform and license type. Please review the product page before purchase.

Support

How can I contact ZuriKeys?

If you need help with a product, order, digital delivery or activation, please visit our Contact Us page and send us your request. Please include your order number if your message is about an order.